support for existing active devices

support for existing active devices via video call for smartmeter and gateway

support help for smart meter issue.

if you need you can order smart watermeter support trouble shooting - service via video call. our team will guide for one smart meter related issue . you need to be ready with plumber, electrician and computer technician. Please send the payment and receipts detail with your project detail on our support section, so team will co-ordinate with you for installation timing and date.

support help for IOT gateway related issue

if you need you can order smart IOT gateway issue support trouble shooting - via video call. our team will guide for one IOT gateway issue. you need to be ready with plumber, electrician and computer technician. Please send meter id,IOT gateway ID and detail of issue, customer id detail in advance after payment with your project detail on our support section, so team will co-ordinate with you for installation timing and date. call time limit 15 to 30 minutes but email help can be providing case to case basis


support - provide bill copy for 1 connection in pdf for active account

incase if you need the bill copy in pdf via email.
The support staff need detail of month and year for which the bill of particular connection ID you may need. You may need to send past copy of bill and verify your identity.